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Privacy Settings

Under Settings → Privacy you provide the legal details about your organization needed for a GDPR-compliant legal notice and consent documentation. This page is separate from Branding — it's about legal requirements, not appearance.

Required field status​

At the top, a progress bar shows live how many required fields have been filled in. Missing fields are marked with a ✗ while empty — once all required fields are filled, a green "Complete" badge appears. The dashboard warning banner (see Dashboard & Statistics) only disappears once this list is complete.

Privacy settings page with a progress bar for required fields

:::warning Also blocks creating events As long as required fields are incomplete, you can not only not activate your event — creating new events and duplicating existing ones is blocked too. It's best to fill in this page right at the start. :::

Right after your first sign-in, mediaConsent already asks you for the most important details (name, address, contact email) in a short dialog — you can skip it ("Later") and complete the details here at any time.

Basic information​

Depending on your account type (company or individual), mediaConsent asks for your company name or your personal name. Company accounts also get an additional authorized representative field.

:::warning Synced with the Organization page The company name is automatically kept in sync with the display name under Settings → Organization when you save — a change on either page affects both. :::

Address​

Street, ZIP code, and city are required fields; country defaults to Germany and is editable.

Contact​

Contact email (required), phone (optional), and, for company accounts, website.

Data protection officer (company accounts only)​

If your organization is legally required to appoint a data protection officer, enable the corresponding toggle and enter their name and contact email (required once enabled).

Privacy policy​

Enter the URL to your public privacy policy, which is linked in the kiosk portal.

Retention periods​

Choose how long consent data is retained before it's automatically anonymized: 1, 2, 3 (default), 5, 7, or 10 years. For details on automatic anonymization, see Manage Consents.

The same section has the "Automatically process deletion requests" toggle (default: off). If someone requests deletion of a consent through the self-service page and you don't respond within 30 days, enabling this toggle causes it to be anonymized automatically. Without enabling it, a deletion request stays open until you manually confirm or decline it — see Deletion Requests.

GDPR compliance​

An info box summarizes which GDPR articles mediaConsent covers for you technically (lawfulness of processing, provability of consent, right to erasure, right to data portability). A more detailed breakdown, wired up to your account, is available under GDPR Overview.